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Home Page :: Buy TV Stands Online :: smartAVsolutions Survey

The smartAVsolutions customer survey

Thank you for visiting smartAVsolutions.co.uk – you have just made a really “smart” choice.

Whether you have bought something or not we would love to hear from you.

We would really appreciate it if you could take a couple of minutes to answer the twelve questions below – we promise it is far less boring than regular surveys and when we say it will take “a few minutes” we mean it – not like other surveys that take half an hour and ask you to trace your family tree and describe what you had for breakfast.

The information you provide will be treated as confidential and used solely for the purposes of improving the smartAVsolutions product range and the way the site works.
The Boring Bit

We feel it is important to know who are customers are so we can make our site appeal to as broad a range of people as possible.
Your Email Address:
Are you: Male or Female
Your Location (Town or Postcode):
     
The Not So Boring And Very Useful Bit
How did you hear about smartAVsolutions?
If you found us from a magazine or website, please tell us the name.
If you found us through a Search Engine, tell us which words you typed  to find us:
     
Have you shopped with us before?
Why did you shop with us on this occasion? (Select all that are appropriate) Our Site Layout/Design
Our Products
Our Customer Service
Fast Delivery
Site Usability
Value for Money
Product Information
Other
Please State:
If you haven’t shopped with us what are the reasons? (Select all that apply) Just looking
I couldn't find what I wanted
I didn't want to register/create account
I didn't understand the cart process
The site was too slow
I was worried about security
The site was baffling
Please tell us more:
     
Please Rate the Following: Excellent Good Okay Rubbish Didn't Use it Didn't know about it
  Customer Service
  Rapid Delivery
  Our Products
  Finding What You Want
  Product Information
  Newsletters
  Customer Registration
  Check-out Process
  Payment Methods
  Help (FAQ) Section
  Web Site Design/Look
     
We would like to expand our product range to other audio-visual accessories – which of these appeal to you (as a purchase for you or as a gift)? High Performance Headphones
Universal Remote Controls
Cable Management Solutions
Floor Based Speaker Stands
Wall Mounted Speaker Brackets
Specialist AV Cleaning Equipment
Other (Please state below)
     
And Finally…(at last!)
If you could change anything about our site what would it be? (feel free to let rip about things you don’t like or things you would like to see, from specific product information to design, anything goes – we particularly like to hear about any likes and dislikes as we strive for perfection)

 



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